Guest Service Agent Reception - The Bristol Belgrade

Belgrade, Serbia

Job Description:
We are looking for a friendly, professional, and organized Receptionist to join our team. As the first point of contact for our guests, the ideal candidate will provide exceptional service, ensure smooth check-in/check-out processes, and handle all front desk operations with efficiency and a smile. 

Key Responsibilities:

  • Greet guests warmly and assist with check-in/check-out procedures
  • Handle reservations, phone calls, and guest inquiries
  • Manage front desk operations, including payments and billing
  • Provide information about the hotel, services, and local attractions
  • Coordinate with other departments to ensure guest satisfaction

Requirements:

  • Previous experience in hospitality role is preferred.
  • Strong communication and interpersonal skills.
  • Fluent in English (additional language skills are a plus).
  • Flexibility to work in shifts .

We Offer:

  • Competitive salary and performance-based incentives.
  • Ongoing training and professional development opportunities.
  • A supportive and positive work environment.

Guest Service Agent Reception - The Bristol Belgrade

Job description

Guest Service Agent Reception - The Bristol Belgrade

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