Personal Assistant to General Manager and Head of Operations

Belgrade, Serbia


We are looking for a dedicated and highly organized Personal Assistant to the General Manager and Head of Operations to join our dynamic team. This role requires a strong understanding of hotel operations, excellent coordination skills, and the ability to manage a fast-paced, guest-focused setting.

Key Responsibilities

  • Provide high-level administrative support to the General Manager and Head of Operations including managing their calendar, appointments, and travel arrangements.
  • Handle confidential and sensitive information with discretion.
  • Prepare and edit correspondence, reports, and presentations as required.
  • Act as a point of contact between the General Manager, Head of Operations and internal/external stakeholders.
  • Coordinate meetings, take minutes, and follow up on action items.
  • Assist in the preparation and organization of events, meetings, and business trips.
  • Manage incoming calls, emails, and other communications in a professional manner.
  • Ensure smooth day-to-day operations and support the General Manager and Head of Operations in all administrative matters.

Qualifications & Skills:  

  • Proven experience in hospitality industry, preferably as a Personal Assistant or similar role
  • Excellent organizational and time-management skills.
  • Strong communication abilities, both written and verbal.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Ability to handle a fast-paced environment and manage multiple tasks with attention to detail.
  • High level of professionalism and discretion.
  • Fluent in English and Serbian (both spoken and written).

What We Offer:

  • Competitive Salary
  • Private health insurance
  • Ongoing training and professional development opportunities.
  • A supportive and positive work environment.

Personal Assistant to General Manager and Head of Operations

Job description

Personal Assistant to General Manager and Head of Operations

Personal information